A managed services provider (MSP), well, manages services. Consider a service like offsite backup. Offsite backup is now available to the smallest organization and essentially infinitely scabale with no capital costs. Buying it isn't the problem, managing it is. Who will ensure that it meets your expectations when you actually need it? Do you require a disaster recovery plan? Is it secure? How does it work? All MSPs manage services, a good one does it well.
Innovative: The expertise to develop solutions. Sometimes all you need is right-out-of-the-box. Sometimes...
Experienced: Years of experience with everything from owner-operator to large enterprises. Rely on our experience for knowing what works and what doesn't.
Highly Capable: We believe in local internet, a strong on-premises presence, and data sovereignty. That means we need expertise with routing, scalable system design, hardware troubleshooting, Windows AND Linux, and horizontally scalable on-premises storage.
Colocation is back in a big way as organizations repatriate their data from expensive hyperscalar solutions purchased during the height of COVID. Server colocation has excellent value being faster and cheaper than big cloud for a wide range of workloads.
Sometimes you just need a couple of rack units.... A lot of organizations require only a server or two in colocation but the datacenters won't sell in quantities that small. We will accept colocation for as little as 1U with only a month-to-month commitment.
A highly available, secure environment is what this purpose-built datacenter is. Not tier 3 "compatible", but tier 3 certified. Above grade. Multiple fiber paths. Giant tanks of fuel. Fully redundant cooling and power: If maintenance requires taking a generator offline then a temporary generator is brought in. This is hands down the best datacenter in Saskatchewan.
We now have DWDM connectivity between Saskatoon north datacenter and the Innovation Saskatchewan research park.
Cross-connect to our rack in the north datacentre and we can connect you to YXEIX, Innovation Saskatchewan, or through to the university.
Our DWDM is completely passive with no powered devices making it a highly reliable, cost effective service for connections up to 25 Gbps.
Contact NowWe work with you to determine your requirements and we define a service plan together. That plan may include a set bundle of services, a fixed schedule for onsite labour, or be based on responsibilities and deliverables.
Ticketing systems are a requirement for an efficient IT service desk. Our system allows for easy submission via email or web. Tickets are assigned and record all communications and the resolution. All fields are searchable and the time used for labour is recorded. Our system manages incidents, provides a searchable knowledge base, and allows for transparent billing.
We have decades of experience with a wide range of organizations and we know what the common IT struggles are. We support products from a wide array of technology providers covering everything your IT solutions require.
Your organization is unique. Use our expertise to design an IT system that works for you.
Managed service options including regular updates, extensive monitoring, security consulting and auditing.
ITIL compatible ticketing system tracks issues and offers fully transparent reporting to our customers.
Purchase information, lifecycle, warranty, and more. We keep track of your IT assets for you.
Our extensive documenation library helps our team solve issues faster and implement complex projects.
All assets have a lifecycle. Radish Networks manages the decom process including data wiping